A two-book series for anyone who needs to solve problems and explain their thinking. Whether you're designing diagrams, solving wicked problems, or helping others understand your ideas, these books give you the practical tools and frameworks you need.
A Practical Guide to Visual Communication
Learn to create diagrams, visualizations, and visual explanations that actually work. This guide teaches you to think visually and communicate clearly, regardless of your design background.
A Practical Guide to Solving Problems (Even the Ones You Created)
When things go wrong, you need a way to think through what happened and what to do next. This guide provides frameworks and thinking tools for solving all kinds of problems, from everyday obstacles to truly wicked challenges.
Three questions. One of them will unstick you.
The trigger: "Well, that didn't work..."
Am I even going the right way?
You're solving the wrong problem
Do I need a different road?
Right problem, wrong approach
Do I just need to start driving?
You're overthinking instead of acting
Download the free one-page reference guide from Resources
Well, That Didn't Work teaches you to define, reframe, and diagnose problems. Diagrams That Speak shows you how to make them visible.
Well, That Didn't Work gives you the analytical and creative toolkit. Diagrams That Speak teaches you to communicate your thinking to others.
Well, That Didn't Work covers implementation and iteration. Diagrams That Speak shows you how to present your plans and results.
Don't wait until your ideas are clear to draw. Draw to make them clear.
The same information, before and after applying the principles in Diagrams That Speak.
A sample from the reference library of layout patterns and diagram types covered in the series.
Flowchart
Mind Map
Journey Map
Hub & Spoke
Cycle
Tree